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Reporting abuse, neglect or exploitation in Kentucky

Kentucky is a universal-reporting state: anyone who suspects it must report.

Quick answer

Call the Kentucky abuse reporting hotline at 1-877-597-2331, which the Department for Community Based Services uses to take reports of suspected abuse, neglect or exploitation of adults statewide; call 911 instead if someone is in immediate danger.

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Last verified: October 2026

How do I report elder abuse in Louisville, Kentucky?

Call the Kentucky abuse reporting hotline at 1-877-597-2331, which the Department for Community Based Services uses to take reports of suspected abuse, neglect or exploitation of adults statewide; call 911 instead if someone is in immediate danger.

KIPDA, the Area Agency on Aging for Louisville and the six surrounding counties, tells its own clients to report suspected abuse to that hotline as quickly as possible, including concerns about themselves. Reports can come from family, neighbors, bankers, clergy or the person being harmed.

Am I required to report suspected elder abuse in Kentucky?

Yes. KRS 209.030(2) requires any person with reasonable cause to suspect that an adult has suffered abuse, neglect or exploitation to report it, and the report must be made immediately; the death of the adult does not end the duty to report what happened.

The statute names physicians, nurses, law enforcement, social workers and facility employees, but it applies to everyone. You do not need proof — reasonable cause is the standard — and the cabinet, not you, investigates.

What should a Kentucky abuse report include?

Give what you know of the adult's name, address and age, who is responsible for their care, the nature and extent of the harm including any earlier incidents, the identity of the person you suspect, and anything else that might help establish what happened (KRS 209.030(4)).

Partial information is fine. If the harm happened inside a licensed facility, also tell OIG's Northern Branch (502-595-4958), because a licensing violation and a protective-services case can run side by side.

What happens after a report is made in Kentucky?

The cabinet makes an initial assessment, notifies the appropriate law enforcement agency within 24 hours (immediately if there is an emergency or a possible crime), notifies other authorized agencies, opens an investigation and writes up its initial findings with recommendations (KRS 209.030(5)).

Families are often frustrated that investigators cannot share everything they learn; confidentiality protects the adult. The long-term care ombudsman, reachable through KIPDA at (502) 266-5571, can help a facility resident through the process without replacing the investigation.

At a glance

A Kentucky abuse report isA Kentucky abuse report is not
DutyRequired of anyone with reasonable causeLimited to professionals
StandardReasonable cause to suspectProof
Where it goesDCBS through 1-877-597-2331Only to the facility's management
Follow-upLaw enforcement notified within 24 hoursA substitute for 911 in an emergency

Sources include KRS Chapter 194A, 902 KAR 20:480, Kentucky CHFS and DMS pages, CareScout and VA rate tables as cited above; see our editorial standards.

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